Senior Travel Customization Specialist

Passionate about travel. Master of Design Management from a top French business school, 5 years of study experience in Europe. Familiar with cross-cultural communication between Europe and America, proficient in destination planning and cross-cultural services, and has completed advanced training in high-end travel consulting and sustainable tourism.

Professional Experience

Over 3 years of practical experience customizing China itineraries for European, American and Southeast Asian tourists, covering family tours, in-depth cultural tours, culinary journeys and high-end customization. Successfully served more than 1,200 international clients, achieving seamless connections from arrival to departure. Works closely with local guides, hotels and suppliers to create authentic and hassle-free travel experiences.

Specializes in handling complex needs such as multi-destination city itineraries, accessible travel, and last-minute changes in China.

Core Strengths

Familiar with iconic attractions such as the Great Wall, the Forbidden City, Zhangjiajie, Chongqing and Chengdu, and also masters ancient villages, local markets and off-the-beaten-path natural gems. Designs itineraries from scratch according to clients’ interests, pace, budget and style, rejecting templated plans. Fluent in both Chinese and English, skilled at listening and turning clients’ dreams into feasible solutions. Quickly resolves issues such as flight delays, weather changes and booking conflicts to ensure a worry-free journey.

Commitment

"Discover the beauty of the East, enjoy your journey in China." At Oriental Surprises Travel, I personally review every arrangement to ensure hygiene, comfort and full cultural respect.